Customer Service

Last updated: February 1, 2021

Refund Policy

You can return any unopened box of contact lenses up to 60 days after purchase for a full refund. The product, if unopened, can be exchanged for up to 120 days after purchase.


Contact lenses are medical devices and it’s very important to follow your Doctor of Optometry’s recommendation on which type and brand of lenses are best for you. We carry doctor-trusted brands and we always make sure every refill is just what your doctor ordered.

Remember you should be getting an eye exam every 1-2 years to ensure optimal ocular health, that your prescription is completely up to date, and that you are still wearing the best contact lens option for your eyes.

Use of Hollyburn Eye Clinic

Your use of this website constitutes acceptance of the following terms and conditions.

If you do not agree to these terms and conditions, you should not use this site and/or purchase any products or services through this site.

By ordering, you agree to all terms and conditions within this document and you agree that you have reviewed our Privacy Policy, Shipping Terms and Return Policy.

You may use Hollyburn Eye Clinic for your personal, non-commercial purposes. You may not use this website for any other purposes. You are not permitted to make any resale, commercial or derivative use of this website, or use any data mining, robots, or similar data gathering and extraction methods.

Contact Us

If you have any questions about our policies, please contact us.